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Postage & Packaging

Westley Richards aims to despatch all stock items quickly and securely to our customers at the best price available. 

Shipping

Shipping Option

USA, Canada and Mexico (Excluding Extended Area Zones 

Rest of the World

Price

$20 Flat Rate

$50

Delivery Estimate 

 1-2 Working Days

 3-5 Working Days

Please note, all orders will be shipped from the U.K., but can be returned to our U.S. store in Florida.

If you have any queries regarding shipping please contact us via phone or email.

Tel: +44 (0)121 333 1900

If we are unavailable, please leave a message and we will be happy to call you back. Alternatively, email your phone number for a return call.

Email: sales@westleyrichards co.uk 

Cancellations

If you wish to cancel an order placed with Westley Richards please return the confirmation email to us stating your wish to cancel the order or call +44 (0)121 333 1900 between 9am and 5pm GMT Monday to Friday.

Returns Procedure

We hope that you will be pleased with your purchase, however, if for any reason you are not completely satisfied with your Westley Richards Order, we will be happy to refund or exchange a product provided it is in a fully resaleable condition.

Westley Richards regrets that it is unable to offer a refund on personalised or made to measure goods unless they are faulty. All sale on discounted merchandise is final.  All returns should be made within 21 days from Invoice date and in original, undamaged packaging.

Westley Richards cannot take any responsibility for items lost or damaged during return transit. We would therefore ask that you ship your return in a traceable manner. If we find that the product has been returned and is not in a fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 20% from the original selling price for the refund amount.

Please be aware that goods ordered for overseas can vary with delivery depending on the import/exports of your country.